1. Clinical

• Responsible for the smooth operation of OT and Daycare Surgery.

• Investigates complaints of patients, doctors and staff and take appropriate actions and follow-up to ensure the complaints have been resolved and corrective actions implemented.

• Promotes a cost-conscious approach to the delivery of patient care and to establish mechanisms to ensure that human and material resources are utilized in a cost-effective manner.

• Maintains a cordial and harmonious relationship with the medical staff; assists them in understanding the needs and implications in the provision of Nursing Service within the assigned area.

• Seeks the support and cooperation of the medical staff in the provision of related medical and nursing care.

• Works with the Senior Manager, OT Services – CSSD and Administrator, Nursing Services to promote the development, launch and operate new services related to overall organization management plan.

• Works with the Senior Manager, OT Services – CSSD to ensure good inventory control within the Division.

• Promotes a cost-conscious approach in the delivery of services and establishes mechanisms to ensure that resources are utilized in a cost effective manner.

• Participates in the evaluation of specialized equipment and makes the appropriate recommendations.

• Functions as a member of the Codes Yellow and Orange team.

2. Administrative Duties

• Plans, organizes and administers functions and activities in accordance with short and long term Goals and Objectives of the hospital as well as professional codes and regulations in OT Services.

• Responsible for establishing standard protocols and ensure policies are maintained within the departments under her charge.

• Works with the Senior Manager, OT services – CSSD to prepares annual Business Plan and set Goals & Objectives.

• Provides input to the Senior Manager, OT services – CSSD for the latter to prepare and manage the budget including purchasing of new equipment to upgrade the system.

• Coordinates the formulation and maintenance of an effective and continuous programme for the orientation training, and supervision of personnel.

• Ensure the monitoring and control of the OT inventory of consumables.

• Reviews with the Senior Nurse Manager, OT services – CSSD and maintains its annual budget to ensure that financial targets and departmental action plans are met in line with the hospital’s business plans and visions.

• Conducts monthly staff committee meetings to discuss operational issues and plans towards improvement of services and systems.

• Human Resource Management

  • Manages personnel by participating in selection, placement, promotion, evaluation and takes disciplinary actions when necessary.

  • Arranges for key personnel to attend workshops and seminars to keep up to date with knowledge and skills.

  • Ensures that a comprehensive orientation program is in place for all newly appointed staff.

  • Participates in delivering lectures organized by the hospital.

  • Ensures staff undergo the OJT in the assigned area.

  • Assists and supervises the managers with evaluations and staff counseling for performance improvement.

  • Responsible for carrying out grievances proceedings as and when required.

  • Participates and monitors the progress of nurses and technicians

    undertaking the OT Post Basic course and OT Anesthetic course.

  • Responsible for a staff development program for all nursing staff to facilitate and encourage continuing development of each individual as a professional practitioner.

• Quality Assurance Programme

• • Ensures the provision of high quality nursing care services with the on-going involvement in the quality initiative Program of the hospital.

• Maintain compliance with nursing care practices as established and adopted by the hospital and in line with accreditation standards.

• Leads the Asst Manager and team in developing: -

• Department Goals & Objectives

• Department Operating & Capital Budget

• Unit Management activities

• Department Policies and Procedures

• Innovative nursing practices

• Problem solving strategies

• Plans staffing and OT sessions projection in accordance with the Business Plan and Expansion Programs.

• Participates in the OT Committee and other assigned task forces in the hospital.

• Reviews and prepare reports for assigned units and make recommendations for new services or improvement of services.

• Reviews incident reports and take appropriate action and make recommendations.

• Any other duties as assigned by the Administrator, Nursing Services

• Develops, initiates, monitors and evaluates Quality Indicators and implement appropriate action for improvement.

• Reviews the outcomes of the Integrated Management Audit for improvement.

• Reviews and updates all SOPs/ Task Procedures pertaining to OT Services and policies every three (3) years and when necessary from time to time.

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