Overall project administration includes conceptual design, development of design scope, tender process, project award, implementation, testing & commissioning, handover and defect liability period management.
Ensuring all facilities and equipment are properly maintained so as it meets the minimum operation requirement within approved budgets by establishing tracking mechanism and performance measures.
Reviewing service level agreements, negotiating with vendors and contractors to ensure they meet the hospital’s requirements within approved budget
Ensuring compliance with authorities and regulations; timely renewal of licenses; developing and maintaining close and cordial relationships with authorities (i.e. Police, Bomba, JBA, Tenaga, etc.).
Ensuring all relevant licenses are obtained and renewed on time in order for our client to be able to run its’ operations legally under valid period.
Ensuring our client comply with all relevant legislation and regulations that are pertaining to healthcare industry.
Ensuring systems, services and procedures of facilities and equipment in our client meets the standards required in hospital accreditation.
Ensuring processes and practices of facilities and equipment in our ciient meets hospital accreditation as well as our client's Group internal control policies and procedure.
Participate actively in safety committees and drills to ensure our client's building meets health and safety requirements required by authorities, regulations and hospital accreditation standards.
Analyzing customer feedbacks, trends and issues affecting customer satisfaction, in order to set operational policies and standards for improving customer satisfaction
Ensuring that the following services are delivered promptly, correctly, accurately, and with suitable attention to customer needs:
Building Services
Bio-Medical Engineering
Consulting and determining good, secured and stable infrastructure (internal & external) that support our client to enhance the public image and consistent brand recognition.
Continuous focus on hospital-wide cost effective management e.g. cost containment, cost cutting strategies, review/control of CAPEX & OPEX, by improving the department operation in order to increase the department profitability and productivity.
Ensuring optimum use and operations of facilities, equipment and manpower resources in a cost effective manner; well managed of staff rostering to ensure adequate service coverage.
